Naala Tulum Hotel, Tulum ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

Av. Coba Sur, Region 014, Tulum, Mexico, 77760

Naala Tulum, a 4-star Tulum hotel, features an outdoor swimming pool, a restaurant, and a bar in a lush garden setting. This hotel offers 87 uniquely designed rooms equipped with modern amenities, including Smart TVs and minibars.

Rooms & Amenities

Rooms at Naala Tulum include air conditioning, a flat-screen TV, and a private bathroom. Selected units feature a kitchen with a microwave, fridge, and oven. The hotel offers various room types, including quadruple rooms with flat-screen TVs and double rooms with balconies.

Dining & Leisure

The in-house restaurant serves international cuisine on a rooftop terrace, providing guests with an open-air dining experience. An outdoor bar complements this setting, where guests can enjoy cocktails with views of the garden.

Services & Transportation

Naala Tulum provides a 24-hour front desk and offers room service alongside organizing tours for guests. Additionally, the hotel features free WiFi in common areas and offers paid airport shuttle service from Cozumel International Airport, 39.5 miles away.

Location & Attractions

The hotel is located between Tulum center and the beaches, in proximity to attractions like Tulum Archaeological Site, Cenote Zacil-Ha, and Tulum Monkey Sanctuary. Tulum Bus Station is 1 miles away, providing transport options to various local points of interest.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

King Room

Max:

2 persons

50 m²

Bed options:

1 King Size Bed

Garden view

Shower

Air conditioning

room details

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Twin Room

Max:

2 persons

60 m²

Bed options:

2 Double beds

Garden view

Shower

Air conditioning

room details

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King Room

Max:

2 persons

25 m²

Bed options:

2 Double beds

City view

Shower

Balcony

room details

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Getting around

A list of all available modes of transport

City Center

Tulum 1.0 mi

Airports

Aeropuerto de Playa del Carmen (PCM) 38.8 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Free Wi-Fi

Parking

On-site parking lot

Baggage storage

24-hour services

24-hour reception

24-hour security

General

Non-smoking rooms
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
24-hour security
Baggage storage
Elevator
Smoke detectors
Fire extinguishers
Key card access

Guest Parking

Cookware/ Kitchen utensils

Services

Paid airport shuttle
Room service
Housekeeping
Car rental
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Children's menu

Spa & Leisure

Infinity pool
Rooftop pool
Beach umbrellas
Sun loungers
Sun terrace
Garden area
Leisure/ TV room
Solarium
Public Bath
Pool with view

Room features

Air conditioning
Mini-bar
Sitting area
Dressing area
Terrace
Garden furniture
Dining table

Bathroom

Free toiletries

Self-catering

Cookware/ Kitchen utensils

Media

Flat-screen TV
AM/FM alarm clock

Location

Av. Coba Sur, Region 014, Tulum, Mexico, 77760

Map view

street view

Av. Coba Sur, Region 014, Tulum, Mexico, 77760

City landmarks

Beach

Tulum Archaeological Site

1.5 mi

Museums

Parque Nacional de Tulum

1.3 mi

Mall

Super Chedraui

2100 ft

Caleta Tankha Playa

2100 ft

Carretera Tulum Boca Paila KM 5.2

Casita Xaman

1.1 mi

TulumMexico

Las Pinturas

1.3 mi

Laguna Kaan Luum

1.1 mi

Carlos

3300 ft

Store

Mixik

1.1 mi

Calle Yalku Manzana10

Balam Art On Feathers

1.3 mi

Gallery

Hernandez Gallery Tulum

5200 ft

Andromeda Oriente 7

Xibalba Dive Center

3900 ft

Aldea Zama

Piramide del Pensamiento Positivo

1.3 mi

Beach

Playa Ruinas de Tulum

1.6 mi

Km 6 Coba Road Direclty in front of Rancho Santa Cruz

Tulum Monkey Sanctuary

1.1 mi

Calle Polar Poniente n. 105 Entre avenida satelite y Geminis norte

MiNiAtUrE art Gallery

1.4 mi

km 8 Carretera Tulum-Coba

Cenote Zacil-Ha

1.1 mi

Coba Road

Temple of Doom

1.1 mi

Av Tulum S/N

Tulum Underwater

1.1 mi

Calle Osiris Sur 1096

Terreno Expoferia

1.0 mi

Dunosusa

1.0 mi

Public Building

Casa de la Cultura

1.1 mi

Gallery

La Hoja Verde

1.1 mi

Santa madre de Guadalupe

1.2 mi

Parks

Parque Dos Aguas

1.2 mi

Calle Alfa Sur 1066

Dos Aguas Park

1.2 mi

Templo "Emanuel"

1.2 mi

Panna e Cioccolato

1.4 mi

La Iglesia de Dios de la Profecia

1.2 mi

Highway Cancun - Tulum Oficina 101-A Col. Centro

Tulum Tower

3.9 mi

Nearby

Mall

Super Chedraui

1600 ft

Restaurants

MALEVO Tulum

1500 ft

Av. Coba Sur y Mercurio Ote.

Spyder Cafe Tulum

1900 ft

Av. Coba #50

Gypsea Market

3700 ft

Avenida 5 Sur Colonia La Veleta

Ristorante Sale & Pepe Tulum

3300 ft

Avenida Tulum

alkimia

4200 ft

Av. Satelite Sur Entre Sol y Venus Local 20

El Quinto Sol Tulum

4500 ft

Calle Centauro Local 3 Esquina con avenida principal

Reviews and Ratings

Feedback from previous guests about their experience.

78%

liked the hotel and would stay again

friendly staff

great location

noise

limited menu

7.8/10

Very good

Rooms

8.5

Location

8.5

Service

8.4

Dining

7.5

John

United Kingdom, May 2024

8.6/10

I absolutely loved my stay at this hotel! The rooms were excellent, the service was top-notch, and the location was perfect for exploring the beach and nearby restaurants. However, the dining options were a bit limited. Overall, great value for money.

Rooms

9.0

The rooms were beautifully designed with a terrace offering a lovely garden view and enough privacy. There were also towels provided for two guests.

Service

9.0

The service was outstanding, with friendly staff ready to assist at any time.

Location

9.0

The hotel's location was ideal, just a short walk to the beach and close to various clubs and restaurants in the city.

Dining

7.0

The dining experience was good with delicious beef dishes, but a bit more variety would have been appreciated.

Facilities

9.0

The facilities were great, offering everything needed for a comfortable and relaxing stay.

Victor

United Kingdom, May 2024

8.2/10

I had a wonderful stay at this hotel. The room had a lovely garden view, and the service was exceptional. However, the dining options were a bit limited. The location was perfect, close to the city center of Tulum and eateries. Overall, a great value for money.

Rooms

9.0

The room with a garden view was delightful, and the towels provided for two were a nice touch.

Service

9.0

The service was outstanding, and the staff was very attentive.

Location

8.0

The hotel is very close to the city center of Tulum and surrounded by eateries, making it convenient for exploring.

Dining

7.0

The included dining was satisfactory, but I wished there were more fish dishes available.

Facilities

8.0

The facilities were great, especially the garden view balcony that provided a relaxing spot to unwind.

Donald

United Kingdom, April 2024

9.0/10

I had a wonderful stay at this hotel! The rooms are spacious and spotless, offering enough privacy with a lovely bathroom and a view of the garden. The bed was incredibly comfy, ensuring a great night's sleep. The service was exceptional, with options like room service and tour assistance available. The location was just perfect, nestled by the jungle and close to the fascinating Tulum Mayan ruins. The dining experience was delightful, especially the regional bread. The facilities were top-notch, making my stay even more enjoyable.

Rooms

9.0

The rooms were spacious, clean, and provided ample privacy. The bathroom was lovely, and the garden view was a nice touch. The bed was exceptionally comfortable.

Service

9.0

The service was outstanding, with friendly staff always ready to assist. I appreciated the various services offered, such as room service and tour assistance.

Location

10.0

The hotel's location was a dream come true, surrounded by the lush jungle and conveniently close to the captivating Tulum Mayan ruins.

Dining

8.0

I truly enjoyed the dining experience, especially the delicious regional bread. It added a special touch to my stay.

Facilities

9.0

The facilities at the hotel were excellent, enhancing my overall experience. Everything was well-maintained, offering a range of amenities to enjoy.

Alan

United Kingdom, April 2024

8.6/10

This hotel offered a refreshing experience with its cool, balcony-equipped rooms featuring nice bathrooms and comfy beds. The service was outstanding, offering various conveniences including room service and tours assistance. Its superb location, just a stone's throw from the Cancun airport and easy biking distance to the beach, made exploring a breeze. Dining was a treat with freshly baked European bread. A truly great stay with a few minor drawbacks.

Rooms

9.0

The rooms were cool and comfortable, with a lovely balcony providing a nice view. The bathroom was impressive, and the bed was super cozy.

Service

9.0

The service was exceptional, I felt well taken care of and the staff was friendly and efficient.

Location

8.0

The hotel's location was ideal, being conveniently close to the Cancun airport and within easy reach of the beach and other places.

Dining

8.0

Dining was a delight with the freshly baked European bread, a nice touch that added to the overall experience.

Facilities

9.0

The facilities were top-notch, offering everything needed for a comfortable stay.

Thomas

United Kingdom, April 2024

8.6/10

Wow, this hotel really surprised me! The rooms had an incredible garden view and the temperature was just perfect. Plus, having a balcony was such a nice touch. On the downside, I wish they provided towels for two guests in the room.

Rooms

9.0

The rooms had a beautiful garden view, cool temperature, and a balcony.

Service

9.0

The service was top-notch. The room service was prompt and the welcome drink was a lovely touch.

Location

10.0

The location was amazing, nestled right by the jungle and very close to the city center of Tulum.

Dining

7.0

The dining was a bit lacking in variety, but the hash browns were delicious.

Facilities

8.0

The facilities were great and well-maintained, offering everything I needed for a comfortable stay.

Matthew

United Kingdom, March 2024

8.4/10

I had a lovely stay at the hotel, with clean and comfortable rooms offering a nice bathroom and enough privacy. The service was attentive, and the location was convenient to big supermarkets and restaurants. However, the mountain of papers all stapled together was a bit off-putting. The dining experience with included marinated fish was delightful.

Rooms

8.0

The room with a garden view was clean and comfortable, offering a nice bathroom and enough privacy.

Service

9.0

The service was great, with attentive staff ready to assist.

Location

8.0

The hotel is located conveniently to big supermarkets and restaurants, making it a practical choice.

Dining

9.0

The dining experience, especially the included marinated fish, was delightful.

Facilities

8.0

The hotel facilities were well-maintained and met my expectations.

Kathryn

United Kingdom, February 2024

6.8/10

The hotel offered a cozy stay with well-appointed rooms, but the service fell short at times. The central location was convenient yet noisy. The dining experience was satisfactory, but the facilities could use some improvements.

Rooms

8.0

The rooms were cozy and well-appointed with a nice garden view.

Service

6.0

The service was somewhat lacking, not always prompt or attentive.

Location

7.0

The hotel was centrally located, although a bit noisy due to its proximity to eateries.

Dining

7.0

The dining experience was satisfactory, with decent grilled steaks included in the package.

Facilities

6.0

The hotel facilities were basic, could use enhancements.

Stephen

United Kingdom, November 2023

7.6/10

This hotel offers a convenient location close to the Tulum Mayan ruins and features well-maintained facilities. The rooms provide a pleasant garden view and a balcony for relaxation, although the privacy level could be improved. The service was satisfactory, and the dining options were limited but included in the price.

Rooms

8.0

The rooms offer a nice garden view and a balcony for unwinding.

Service

7.0

The service was satisfactory with included amenities.

Location

9.0

The hotel is conveniently located close to the Tulum Mayan ruins.

Dining

6.0

The dining options were limited but included in the price.

Facilities

8.0

The facilities are well-maintained and offer a pleasant atmosphere.

Robert

United Kingdom, September 2023

8.4/10

The hotel provided a peaceful and pleasant stay with spacious rooms, but the Wi-Fi was weak and the breakfast menu limited. The beach club location was a major plus, making it convenient for quick getaways.

Rooms

8.0

I loved the spacious rooms, perfect for a relaxing stay.

Service

9.0

The service was top-notch, with helpful staff always ready to assist.

Location

9.0

The hotel's proximity to the beach club was a game-changer for easy access to beach activities.

Dining

7.0

The dining experience featuring home-made Majorcan products was a unique touch that added to the overall stay.

Facilities

9.0

The hotel offered great facilities, ensuring a comfortable and enjoyable stay.

Katie

United Kingdom, May 2023

7.8/10

I had a lovely stay at this hotel. The rooms were clean and comfortable, and the garden view was a nice touch. The service was top-notch with friendly staff always ready to help. The location was convenient for exploring the city, but the noise could be a downside. The dining experience was pleasant, although the menu was somewhat limited. Overall, a great value for money.

Rooms

8.0

The room was cozy with a nice bathroom and towels for two. I enjoyed the privacy and the beautiful garden view.

Service

9.0

The service was excellent. The staff was friendly and accommodating, making me feel welcomed throughout my stay.

Location

7.0

The hotel's location was convenient, easy access to the beach and the bustling area of the city. However, the noise levels could be a bit high at times.

Dining

7.0

The dining experience was pleasant, and I enjoyed the included toasts for breakfast.

Facilities

8.0

The hotel offered nice facilities, and I particularly enjoyed the garden and outdoor spaces.

friendly staff

noise

James

United Kingdom, April 2023

8.0/10

I had a pleasant stay at this hotel with some great features but also a few drawbacks. The rooms were cool and well-equipped with towels for two and a lovely garden view. The bathroom was nice too; however, the price seemed slightly high. The service offered was good, but the overall value for money could be better. The location was convenient, close to a big supermarket and within walking distance to the city center and restaurants, but a bit far from the clubs in the south. The dining experience was great with fresh sandwiches. Overall, the facilities were satisfactory.

Rooms

8.0

I loved the cool temperature in the rooms, the towels provided for two, and the beautiful garden view. The bathroom was also nice.

Service

7.0

The service was good overall, but I felt that the price didn't fully match the value provided.

Location

8.0

The hotel's location was convenient, being close to a large supermarket and the city center. It was easy to walk to restaurants, but a bit far from the clubs in the south of the city.

Dining

9.0

The dining experience was enjoyable, especially with the fresh sandwiches offered.

Facilities

8.0

The facilities met my needs during my stay. Overall, they were good.